Shipping policy
Shipping policy
Shipping Policy
Order Processing
- All orders are processed within 2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates and Delivery Times
Singapore
- Standard Shipping: $6.50 USD (Estimated delivery: 5-10 business days).
- Premium Shipping: $8.50 USD (Estimated delivery: 7-15 business days).
Australia
- Standard Shipping: $9.50 USD (Estimated delivery: 10-15 business days).
- Premium Shipping: $11.50 USD (Estimated delivery: 7-12 business days).
Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or customs processing.
Shipping Restrictions
- We currently ship to Singapore and Australia.
- We do not ship to PO Boxes
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your shipment through our website or directly on the carrier's site.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at business@mofunland.com.
- For lost packages, we recommend waiting 7 business days past the expected delivery date before contacting us, as delays can occur.
Returns and Exchanges
- If you’re unsatisfied with your purchase, please review our [Returns Policy] for details on initiating a return or exchange.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: business@mofunland.com