Shipping policy

Shipping policy

Shipping Policy

Order Processing

  • All orders are processed within 2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates and Delivery Times

Singapore

  • Standard Shipping: $6.50 USD (Estimated delivery: 5-10 business days).
  • Premium Shipping: $8.50 USD (Estimated delivery: 7-15 business days).

Australia

  • Standard Shipping: $9.50 USD (Estimated delivery: 10-15 business days).
  • Premium Shipping: $11.50 USD (Estimated delivery: 7-12 business days).

Delivery times are estimates and may vary due to external factors such as weather, carrier delays, or customs processing.

Shipping Restrictions

  • We currently ship to Singapore and Australia.
  • We do not ship to PO Boxes 

Order Tracking

  • Once your order ships, you will receive a tracking number via email.
  • You can track your shipment through our website or directly on the carrier's site.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately at business@mofunland.com.
  • For lost packages, we recommend waiting 7 business days past the expected delivery date before contacting us, as delays can occur.

Returns and Exchanges

  • If you’re unsatisfied with your purchase, please review our [Returns Policy] for details on initiating a return or exchange.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

  • Email: business@mofunland.com